Consumers should immediately inspect the wall mount to determine if the elbow joint fits properly and contact Milestone for instructions. Consumers who own a model LF228-B1 product that has not yet been installed , a free replacement arm assembly should be ordered from Milestone Customer Service to be used for the installation. Alternatively, consumers may bring the LF228-B1 back to the place of purchase for a full refund or exchange. Consumers who own a model LF228-B1 that has already been installed , should contact Milestone Customer Service toll-free at 1-877-894-6280, between 8 a.m. and 9 p.m. CST Monday through Friday, and between 10:30 a.m. and 7 p.m. CST Saturday through Sunday, or by mail at: Milestone AV Technologies Attention: Customer Service - LF228-B1 Recall 8401 Eagle Creek Parkway, Suite 700 Savage, MN 55378 Date modified: 2010-09-07
RecallTracker