Consumers should immediately unplug the MixMate and contact Eppendorf for instructions on how to receive a new MixMate. Consumers should visit the Eppendorf website to register their MixMate and initiate the replacement process. For more information, consumers may contact Eppendorf Canada Customer Support at 1-800-645-3050 (extension 2258) or email the company at custserv@eppendorf.com . Consumers may also view the recall notice on the [NJS_FILE:b50b5b50-9925-4f5b-901a-439953cbbfe3:7e6eb52a-0718-4109-baa9-a20bfc0d5785]. Date modified: 2011-05-05