Consumers should immediately remove the batteries from the recalled thermostats but are advised against disconnecting or removing the unit. Consumers are asked to contact White-Rodgers to receive a repair kit and a new owner's manual. In a small number of cases, removal of battery may cause the furnace to shut off. If the furnace stops functioning after removal of the batteries, consumers should replace the batteries in the thermostat and contact White-Rodgers toll-free at 1-888-624-1901 to schedule service. In the event of a furnace shutting off, consumers may also contact their utility providers. For more information, consumers may visit White Rodgers' Web site or their utility company's Web site: Enwin Utilities Essex Powerlines Innisfil Hydro Newmarket Hydro Peterborough Utilities Group PowerStream St. Thomas Energy Consumers may contact White-Rodgers toll-free at 1-888-624-1901 between 7 a.m. and 6 p.m. CT Monday through Friday or visit the firm's Web site . Consumers may view the release by the US CPSC on the Commission's Web site . Date modified: 2011-01-12
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