Consumers should immediately unplug and stop using the devices and contact Cloud Engines to receive a refund or replacement device. For more information, consumers may contact Cloud Engines toll-free at 1-866-582-6651 between 9 a.m. and 5 p.m. PT, by e-mail or visit the firm's website . Consumers may view the release by the US CPSC on the Commission's website . Date modified: 2011-08-02