Consumers should stop using the rug warmer immediately and ensure it is unplugged. Consumers may return the cord to WarmlyYours using the pre-paid shipping labels that the firm will provide for a full refund or a replacement product. WarmlyYours is directly contacting purchasers of the warming rugs. For additional information, consumers may contact WarmlyYours toll-free at 866-369-0805 between 8 a.m. and 5:30 p.m. CT Monday through Friday, or visit the firm's Web site . Date modified: 2008-04-01