Consumers should immediately stop using the carriers. Consumers may contact Beco Baby Carrier to receive instructions for returning the carriers for repair. Consumer Contact: Consumers should contact Beco Baby Carrier Inc. toll-free at (888) 943-8232/9-GET-BECO between 10 a.m. and 4 p.m. PT Monday through Friday, or visit the firm's Web site . Date modified: 2008-04-01