Consumers should immediately remove the battery pack from their SoundStation2W wireless conference phone. Once the battery pack is removed, consumers can still use their conference phone by keeping the charger plugged into the unit. Consumers should not attempt to use battery packs other than those supplied by Polycom in the unit. Consumers may contact Polycom for a free replacement battery pack. For additional information, consumers may contact Polycom, Inc. at (800) 963-7627 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.polycom.com/2WBattery . For additional info, Consumers may also email the Polucom at Jessica.kersey@polycom.com . Date modified: 2008-06-01
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