Consumers should immediately stop using the helmet and contact Easton Sports for a full refund. For more information, consumers can contact Easton Sports toll-free at 1-877-279-8545 between 7 AM and 5 PM MT Monday through Friday, or by email at eastonlacrossecustserv@eastonbellsports.com , or by visiting the firm's website . Date modified: 2012-03-30