Consumers should immediately stop using the recalled chairs and contact West Elm at the toll free number below for information on how to return the chairs for a full refund. For more information, West Elm can be reached at 1-855-262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website . Consumers may view the release by the US CPSC on the Commission's website . Date modified: 2012-04-05