Consumers should immediately take the toy away from children, and return them to any Toys "R" Us for a full refund or store credit. For additional information, contact Toys "R" Us at 1-800-869-7787 between 9 a.m. and 9 p.m. ET Monday through Saturday, and between 10 a.m. and 7 p.m. on Sunday, or visit the firm's Web site .