Until the repair kit is received, Dorel Distribution Canada and Transport Canada have indicated that consumers may continue to use the product. However, users must verify that the base release handle is fully retracted each time the seat is placed onto the base as depicted in the photographs that follow. All registered owners will receive a letter from Dorel Distribution Canada outlining the steps they should take to receive a repair kit. Non-registered consumers should contact Dorel Distribution Canada at their toll free number (1-877-657-9546) to receive, free of charge, a repair kit consisting of new springs and a tool to be used to change the springs. In addition, the company is supplying ease of use information with a label that can be affixed to the base. Consumers may visit the Dorel Distribution Canada's website to verify if their base is covered by this notice. Users should also follow the manufacturer's installation instructions. Consumers may also contact Transport Canada at 1-800-333-0371 or view the recall notice on Transport Canada's website . Date modified: 2010-02-05
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