Consumers should immediately stop using the Roman shades and contact Lutron Electronics Co., Inc. to coordinate the removal, repair, and reinstallation of the shades. Consumers with manual Roman shades should also immediately check if the tension device is attached to the looped operating cord and installed into the wall or floor. If not attached, consumers should contact Lutron Electronics to receive a free repair kit. If the tension device is attached but not installed, consumers should immediately install the device into the wall or floor. If consumers have difficulty installing the tension device provided with the repair kit, they should contact Lutron for further instructions. For additional information, contact Lutron toll-free at 1-866-793-4270 anytime, or visit the firm's Web site . Date modified: 2010-03-09
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