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Health Canada Electronics

Lithium-Ion Batteries (HP and Compaq Notebook Computers)

Issued June 2, 2010
Issue
Hazard description
Flammability hazard
What to do
Consumers should immediately remove the recalled battery from their notebook computer. Consumers should contact HP to determine if their battery is included in the recall and to request a free replacement battery (even if the battery was previously checked). After removing the recalled battery, the AC adaptor can be used to power the notebook computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller. For more information, consumers may visit the HP Battery Replacement Program website or contact HP at 1-888-202-4320 between 7AM and 7PM CT Monday through Friday.