Consumers should immediately take the recalled doll away from children and contact Royal Specialty Sales Customer Service to obtain further instructions on how to return the product for a full refund. For more information, consumers may contact Royal Specialty Sales Customer Service at 1-416-423-1133 extension 239 Monday to Friday between 8:30 a.m. and 4:30 p.m. ET or via e-mail . Date modified: 2012-09-06