Consumers should immediately stop using the recalled bicycle racks and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair. For more information, consumers may contact Surly Bikes toll-free at 1-877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online and click on the "Safety Recall 8 and 24-Pack Rack" button for more information. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2019-12-05