Consumers should immediately contact LG for a free in-home repair. Consumers will also receive supplemental information to be inserted into their owner's manual, and a new caution label to be placed on the washing machine. Consumers should immediately stop using affected washing machines if they have observed their unit shaking excessively. Further, all consumers should be aware that loading affected washing machines with water-proof or water-resistant items, such as certain mattress pads, mattress covers, and water-proof similar items, increases the chances of loads becoming unbalanced. For additional information, contact the LG Canada recall hotline toll-free at 1-866-940-6508 between 8 a.m. and 6 p.m. EST Monday through Friday, or visit the firm's Web site and click on "Announcements." Date modified: 2012-12-18
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