Consumers that have the affected product should immediately contact LG to schedule a free in-home repair. Consumers whose burner heat setting cannot be regulated by using the controls or who experience problems with a cooktop burner remaining on, should immediately stop using the electric range until it is repaired. For more information and to schedule a repair, consumers may contact LG Electronics toll-free at 1-866-940-6508 between 8 a.m. and 6 p.m. ET Monday through Friday or visit the firm's Web site . Date modified: 2012-11-14