Consumers should immediately stop using the bicycle frames and bring recalled bicycle to an authorized Norco retailer for a replacement of the bicycle frame free of charge. For more information, consumers may contact Norco at 1-800-663-8916 between 8 a.m. and 5 p.m. PST Monday through Friday, by e-mail at recall@norco.com or visit the firm's website . Date modified: 2012-11-21