Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair. For more information, consumers may contact Jotul North America toll-free at 1-800-797-5912, from 8 a.m. to 5 p.m. EST Monday through Friday, or visit the company's website . Consumers may view the release by the US CPSC on the Commission's website. Date modified: 2012-12-04