Consumers should immediately stop using the recalled chairs and contact Regency for a free replacement chair. Replacements of a different model are being offered to customers with the recalled chairs. For more information, consumers may contact Regency Seating Inc. by telephone at 1-866-816-9822 from 8 a.m. to 5 p.m. EST Monday through Friday, by e-mail , or online , then click on Safety Notices for more information. Date modified: 2013-03-19