Dog and cat heating and cooling mats

Consumers should stop using the recalled mats immediately and return them to Royal Canin free of charge. Consumers will not receive a replacement mat, since this was a promotional item, however, any member of the Royal Canin Elite Breeder Club who redeemed points to purchase the mat online will have their points reimbursed upon return of the mat. For more information, consumers may contact Royal Canin Customer Care by telephone at 1-800-527-2673, by email or through Facebook. Date modified: 2013-05-22