Consumers should disconnect all battery packs from the electrical connections inside the gloves' battery pouches immediately and avoid charging the battery packs. Consumers should visit an authorized BRP dealership and return all battery packs and charger for a full reimbursement. Consumers can keep the gloves. For more information, consumers can contact BRP by telephone at 1-888-638-5397 from 9:30 a.m. to 5:30 p.m. EST on Monday to Thursday, and from 10:30 a.m. to 5:30 p.m. EST on Friday. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2014-02-25