Consumers should stop using bicycles with the recalled SRAM RED derailleurs immediately and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement. For more information, consumers can contact SRAM at 1-800-346-2928 between 9:00 a.m. and 5:00 p.m. Monday through Friday CST or online at firm's website and click on “Recall Information” for more information. Consumers may also view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2014-01-10
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