Consumers should disconnect all battery packs from the electrical connections inside the battery pouches of the gloves and mitts immediately. Consumers should also avoid charging the battery packs and unplug the charger. Consumers should contact Kombi Sports Inc. in order to return the gloves, battery packs and charger for a full reimbursement. Reimbursement will only be issued upon receipt of the gloves or mitts, the batteries and the charger. Consumers should ship the products to Kombi Sports Inc. at 5711 Ferrier Street, Montreal, Quebec, H4P 1N3 to obtain a full reimbursement. A shipping allowance of up to $10 will also be reimbursed. Consumers should include their name and full address with postal code in order to receive the reimbursement check. For more information, consumers can contact Kombi Sports Inc. by calling toll-free 1-800-203-0695 from 9:00 a.m. to 5:00 p.m. EST on Monday to Friday, by emailing Kombi or visiting the safety notice section on the Kombi's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2014-04-22