Consumers should immediately unplug the units from the outlet, or if hard wired, the power source should be disconnected or turned off at the circuit breaker. Contact Trident for a free repair kit and to facilitate obtaining a trained pool technician, to the extent one is not available to you. For more information, consumers may contact Trident Ultraviolet Corporation by telephone at (855) 522-8200 from 10 a.m. to 3 p.m. PT Monday through Thursday or online 24 hours/day or email . Please note that under the Pest Control Products Act the implicated devices cannot be redistributed, sold or given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. Date modified: 2014-07-10