Consumers should immediately stop using the bicycles and contact Stile Products or take the bicycles to an authorized dealer. Consumers will receive a free replacement frame and have it installed at no cost or they can upgrade their bike to one of three designated models at an additional cost. For more information, consumers can contact Stile Products by telephone at 1-888-570-8376 or by email or at Tern's website and click on Product Recall. To determine if the bicycle is affected by the recall, consumers are asked to go to the “Product Recall Information” section of the firm's website, and enter the service tag number in the appropriate location. Consumers will be advised immediately by return email whether your bicycle is affected by the product recall. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2014-06-24
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