Consumers should immediately stop using the recalled bicycles and take them to an authorized Trek dealer for a free repair of affected NEX, XCM (29-inch) and XCT (29-inch) model front forks or a free replacement of the NRX (IS mount only) model front fork. For more information, consumers may contact Trek by telephone at 1-800-373-4594 from 8:00 a.m. to 6:00 p.m. CT Monday through Friday, or Trek's website and click on the Get Support button at the bottom of the page, then click on Safety & Recalls under Owner Resources. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2014-08-13