Consumers should immediately stop using the recalled helmets and return them to the retailer for replacement or refund. For more information, consumers may contact Louis Garneau toll-free at 1-800-463-8356, Monday to Friday, from 8:00 am to 6:00 pm. Consumers may also contact Louis Garneau by email or visit Louis Garneau's website . For a replacement product involving shipping costs, consumers must call the number above to obtain a return authorization number and send their helmets to the attention of customer service. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2014-09-30