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Health Canada Household items

Daesung Celtic Enersys recalls tankless gas water heaters

Issued November 13, 2014
Issue
The water heaters can overheat, posing a fire hazard. Daesung has received 40 reports of the units overheating in the United States, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported. Neither Health Canada nor Daesung has received any reports of consumer incidents or injuries to Canadians related to the use of these products.
Hazard description
Fire hazard
What to do
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair. For more information, consumers can contact Challenger Supply Holdings toll-free at 1-800-729-6118 between 7:00 a.m. and 6:00 p.m. CT Monday through Friday or visit the Challenger Supply's website and click on “Product Recall” for more information. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Daesung Celtic Enersys. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form .
Product
Product name
Tankless gas water heaters
Reference
ID
RA-52539