Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro Operating LLC to receive a free replacement wand. For more information, consumers may contact the company's recall hotline toll-free at 1-877-593-5140, from 7:00 a.m. to 11:00 p.m. EST Monday to Saturday, and 9:00 a.m. to 8:00 p.m. EST on Sundays. Consumers may also visit the Shark's website . Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2015-04-22