Consumers should immediately stop using the recalled mobiles and contact Skip Hop to receive instructions on receiving a full refund. Contact Skip Hop toll-free at 1-877-475-4746 Monday thru Friday 9 a.m. to 5 p.m. Eastern Standard Time, by email or online and click on "Recall" at the bottom of the page under "Customer Care" for more information. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2015-12-16