Consumers should contact West Elm to arrange for the product to be returned and to arrange for a refund or replacement. West Elm is contacting customers directly. For more information, consumers may contact West Elm toll-free at 1-844-824-8911 between 7 a.m. and midnight ET daily or visit the firm's website . Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2016-01-19