Consumers should immediately stop using the recalled solar panels and contact RNG Group INC for a product replacement and receive a partial refund. For more information, consumers may contact RNG Group Inc. by telephone at 1-909-517-3598 extension 2 from 8:00 am to 5:00 pm PST Monday through Friday. Consumers can also visit the company's website and click on the customer service FAQ or contact the company directly by email . Consumers may view the release by the US CPSC on the Commission’s website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2016-01-28