Consumers should immediately stop using the affected batteries. Contact HP Inc. Canada to see if your battery is affected and to order a free replacement battery if needed. For more information and to determine if their product is affected, consumers may visit the HP Battery Recall website or call HP Inc. Canada toll-free at 1-888-202-4320 from 8:00 a.m. to 7:00 p.m. CST Monday to Friday. If a replacement battery is not available, an HP representative will contact you within 2 business days to discuss other resolution options. Consumers may view the release by the US CPSC on the Commission's website . Consumers may view the release by Mexico's Consumer Protection Federal Agency (PROFECO) on the Agency's website ( Spanish only). Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . Date modified: 2016-06-23
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