Consumers should immediately stop using the infant carrier and contact TwinGo LLC for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available. For more information, consumers may contact TwinGo toll-free at 1-888-288-9342 from 9:00 a.m. to 5:00 p.m. EST Monday to Friday, via email or online and click on "Product Recall" at the bottom of the page for more information. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2016-05-11
RecallTracker