Consumers should immediately stop using and power down the Samsung Note 7 smartphone and return the phone to their point of purchase for an exchange or device refund. For consumers who purchased their Samsung Note7 on Samsung.com, Samsung Electronics Canada Inc. will e-mail these consumers the details on how to return their device and obtain a device refund. For more information, consumers may contact Samsung Electronics Canada Inc. by telephone toll-free at 1-800-726-7864 from 8:30 am to 12:00 am ET Monday through Sunday. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
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