Consumers should contact Flos Inc. or the place of purchase to obtain the free safety kit and arrange to have a qualified technician install the repair. For more information, consumers may contact Flos toll-free at 1-888-952-9541 from 9:00 a.m. to 6:00 p.m. ET Monday through Friday, via email or online and click on “Skygarden Notice to Customers” for more information. Please note that the Canada Consumer Product Safety Act prohibits the recalled products from being redistributed, sold or even given away in Canada, unless they are equipped with the safety kit. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2016-09-27