Consumers should immediately stop using the product and contact their municipality for instructions on how to dispose of or recycle the recalled electrical product. For more information and to obtain a refund, consumers can contact Vornado by telephone toll-free at 1-844-205-7978 from 8:00 a.m. to 5:00 p.m. CST Monday through Friday or visit the company's website to complete the recall steps. Vornado will request a photograph of the serial number located on a label under the cord wrap cover on the bottom of the heater. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2018-01-31