Health Canada warns Canadians of the risks of buying prohibited, non-compliant and unsafe consumer products online

With the holiday season upon us, many Canadians will be turning to the Web to shop. While online shopping can be convenient, consumers should be aware that some products available online are prohibited in Canada, non-compliant with Canadian regulations or have been found to be unsafe. Examples of such products found online include baby walkers, infant self-feeding devices, relighting candles, and small powerful magnet sets.

Unauthorized products

Consumers can take the following steps to protect themselves before purchasing products online: Check the Recalls and Safety Alerts Database for information about products that have been recalled. Consumer products, including children’s toys, can be recalled for health and safety reasons. Check the Canada Border Services Agency website to find out about what you can and cannot have shipped into the country. Before using any product or cosmetic, read and follow age recommendations, warnings, safety messages and instructions. If you have bought products that have been recalled, you should stop using the product immediately and search the Recalls and Safety Alerts Database for information on follow-up actions you can and should take. If you bought a product that is not permitted for use or sale in Canada, contact the vendor to arrange for return, if possible, or dispose of the product safely. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.