Consumers should immediately contact Hunter Douglas to obtain a repair kit containing plastic covers that is to be snapped around the old cord restraint. For additional information on your sheer, consumers may contact Hunter Douglas by telephone at 1-800-265-8000, Monday to Friday, between the hours of 9:00 a.m. and 8:00 p.m., ET. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2018-02-01