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Health Canada Health products

Ventolin Diskus: One lot recalled as inhalers may not deliver the intended dose

Issued February 16, 2018
Issue
Health Canada is advising Canadians that GlaxoSmithKline Inc. is voluntarily recalling one lot of Ventolin Diskus inhalers (lot 786G) because the products may not deliver the intended dose. Individuals who do not receive the intended dose may not be aware that the dose was not delivered. Ventolin Diskus is a prescription drug used in adults and children 4 years or older to relieve and prevent bronchospasm due to asthma, chronic bronchitis and other chronic lung disorders. Bronchospasm is a sudden worsening of shortness of breath and wheezing. Ventolin Diskus is also used to prevent exercise-induced bronchospasm. If individuals do not receive the therapeutic dose as expected, their symptoms (cough, wheeze, breathlessness or tight chest) may get worse over time and they can suffer serious health consequences, including a potentially life-threatening asthma attack.
What to do
If you have an inhaler from the affected lot, return it to the pharmacy for a replacement. If you have questions or concerns about the recall, contact GlaxoSmithKline Inc. (GSK) via Stericycle (which is managing the recall on GSK’s behalf) by calling, toll-free, 1-855-215-5956. Individuals who are experiencing continued symptoms after using their Ventolin Diskus should seek medical attention as soon as possible. Report adverse events to health products to Health Canada by calling toll-free at 1-866-234-2345, or by reporting online, by mail or by fax . Report complaints about health products to Health Canada by calling toll-free at 1-800-267-9675, or complete an online complaint form .