Consumers should immediately stop using the weight-lifting equipment and contact Cybex for a repair kit for model 5341 to be installed by Cybex. A credit or refund will be available for model 5340. For more information, consumers can contact Cybex Customer Service by telephone toll-free at 877-423-3253 from 7 a.m. to 6 p.m. CT, Monday through Friday, by email , or online . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2018-09-20