Consumers should verify the serial number on the I.D. plate located on the inside of the door of each unit to determine if their product is included in the recall. If the product is included in the recall, consumers should stop using the fire pit and contact Jay Trends for the free replacement glass pane. To order a free glass pane replacement, consumers may contact Jay Trends customer service by telephone at 1-877-387-3639 (ext. 400) from 9:00 a.m. to 5:00 p.m. EST Monday through Friday. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2018-09-10
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