Consumers should immediately stop using these chain saws and return them to an authorized STIHL dealer for a full refund. For more information, consumers may visit the STIHL Limited website or contact the company's customer service by telephone toll-free in English at 1-800-363-4943 from 7:00 am to 7:00 pm EST, or in French at 1-800-463-5244 from 8:00 am to 5:00 pm EST. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2018-11-05
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