Consumers should immediately stop using the affected elevators and contact Waupaca Elevator Company to schedule a free gearbox inspection and installation of an overspeed braking device. For more information, consumers may contact Waupaca Elevator Company by telephone toll free at 1-833-850-7981 from 8:00 a.m. to 4:30 p.m. CT Monday through Friday or by email . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2018-11-14