Consumers should stop the electrical power supply to the pool or spa and unplug the generator unit and contact Neptune Benson. For more information, consumers may contact Neptune Benson by telephone at 1-888-847-8710 from 7 a.m. to 6 p.m. CT Monday through Friday, or by visiting the company's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2019-06-17