Consumer should stop using the affected unit and contact the dealer who installed the elevator for the software safety upgrade. Otherwise, consumers may contact Cambridge Elevating directly at 1-800-265-3579, to locate an appropriate dealer to complete the safety upgrade, or on the company's website . Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2019-03-27
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