Consumers should contact their installing servicer, dealer or contractor for a free repair to the affected Carrier- and Bryant-branded ductless heat pump outdoor units. While awaiting repair, consumers should monitor affected units while they are being operated and keep a minimum clearance of 24 inches (61 cm) between affected units and all other objects, especially foliage and other flammable items. For more information, consumers with affected products may contact their installing servicer, dealer or contractor for assistance using the dealer locator on the Carrier and Bryant websites based on the appropriate brand. Consumers may also telephone toll-free 1-844-468-4301 from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, for assistance in locating a Carrier or Bryant dealer in their area. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2019-10-10
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