Consumers should immediately unplug any electrical devices from the recalled electrical outlet boxes, discontinue their use and contact Southwire for a full refund. Consumers should visit the company's recall page , the web page explains the recall process. They can register their recalled product on the web page. They may also contact Southwire toll-free at 1-888-803-0492 Monday through Friday from 7 a.m. to 6 p.m. Central Time. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2019-09-24