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Health Canada Household items

Whirlpool, KitchenAid and JennAir electric radiant heat cooktops recalled due to potential fire hazard

Issued August 28, 2019
Issue
Product: Whirlpool, KitchenAid and JennAir Electric Radiant Heat Cooktops. Issue: The cooktop surface elements may potentially energize without any consumer interaction, posing a fire hazard to consumers. What to do: Consumers should immediately contact Whirlpool to arrange for a product remedy, including a free replacement. Affected products What you should do Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), PROFECO and Whirlpool Corporation.
Hazard description
Fire hazard
What to do
Consumers should immediately contact Whirlpool to arrange for a product remedy, including a free replacement. Unit should be turned off at the circuit breaker, unless it is necessary to use on an interim basis. Do not leave flammable materials or empty cookware on or near the cooktop. For more information, consumers may contact Whirlpool at 1-888-900-7897 on Monday to Friday from 8:00am to 8:00pm EST. Consumers may also visit the company's recall website where they can check if their product is affected and receive additional information. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2019-08-28